
Confused by payer requirements?
We're on top of it.
We've built positive relationships with payers across the U.S. so our collaboration results in the best results for our clients.
Understanding payer requirements should be a core competency for everyone in revenue cycle management, but unfortunately, it is all too often lacking.
At Salud, the payer collaboration leader not only works with payer representatives to find solutions to claims disputes, they also serve as an internal resource to educate our staff on payer reimbursement models.
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When a payer issue is identified for one client, representatives can “scrub” accounts receivable of others to see if the issue exists elsewhere. One payer representative can follow through on a solution and end a situation where multiple representatives are fielding the same complaint from many providers.
Approaching payers with a collaborative mindset and developing a positive relationship with their leaders can be a winning strategy for providers.