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About Salud

Salud was formed a decade ago by veteran healthcare CFOs and coding and compliance leaders who understand the challenges our clients face. That understanding has benefited from more than 60 client engagements in AR, claims management, coding and compliance and patient-friendly collection practices.  

We tailor our services to clients’ needs. We provide extended business offices, outsourced coding, compliance audits, zero balance reviews, patient-centered self-pay solutions and a range of other services. We resolve staffing challenges, stay abreast of payer changes and maintain next-generation technology to optimize hospital financial performance, including relief of unbilled cases, fewer days in AR, minimized write-offs of zero balances and increased collections.  

We are at the forefront of innovation, applying next-generation process automation and artificial intelligence to focus on the most productive work to help healthcare organizations resolve difficult accounts receivable, achieve the highest coding accuracy and carry out patient-centered solutions to self-pay.  

Our experienced staff, who take part in the industry’s most rigorous ongoing learning program, work in collaborative teams centered around common payment issues, ensuring all of our clients get great results.  

Most of all, we do the hard work alongside our clients, being the partner they need so they are freed to focus on building a better healthcare system and keeping patients in their networks of care.  

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Our Leadership Team

Jesse Ford

Jesse Ford

President & CEO

Jesse Ford has more than 20 years of rich experience in hospital and physician group strategy, finance and revenue cycle operations.

Zach Maitzen

Zach Maitzen

Data Science Leader

Zach Maitzen has a broad technology background covering hardware and software.

Vaibhav Srivastava

Vaibhav Srivastava

Operations Leader

Vaibhav Srivastava (V) is an experienced healthcare revenue cycle management professional and senior leader at Salud.

Kristen Whelan

Kristen Whelan

Human Resources Leader

Kristen Whelan is an accomplished senior HR professional with a track record of more than 10 years in progressive leadership roles.

Jennifer Swindle

Jennifer Swindle

VP, Quality and Service Excellence

Jennifer Swindle has more than 25 years of experience in the healthcare industry.

Brad Willkie

Brad Willkie

Executive VP, Business Development

Brad Willkie spent the majority of the past 35 years on the front and middle part of the Healthcare Rev Cycle.

Our Corporate Social Responsibility

Diversity, Equity, Inclusion & Belonging

At Salud, we strive to create an environment that celebrates diversity and promotes inclusivity. We believe in equal rights and fair opportunities for all.

Those values extend beyond our workplace. As a partner in healthcare, we endeavor to promote health equity in the communities we serve.

Community Involvement

At Salud, we know that it isn't enough to just be good.  We must also do good. As a corporation, we contribute to charitable organizations that help improve the health and welfare of at-risk populations. 

In addition, our employees donate their time, talents and money to countless non-profit organizations across the U.S.

Environmental Stewardship

Salud is proud to be championing environmental stewardship in our evolving hybrid work structure. Our environmental goals extend beyond our corporate office to include remote and home-based offices across the country.

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Our Impact

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