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Thought Leadership


Behavioral Economics and Medical Debt: What’s Psychology Got To Do With It?
Patients aren't paying their bills? Maybe we should ask why.

eharwood21
Aug 144 min read


You Can’t Automate Bad Data: The Front-End Denials Problem
Denial prevention starts at registration, and even the best AI tools can't independently fix bad data.

eharwood21
Mar 53 min read


The Power of Information: Why Patient Education Matters
Information and education sit at the center of patient outcomes.

eharwood21
Sep 10, 20253 min read


The Hidden Costs of Private Equity-backed RCM
Private equity has pumped millions of dollars into the RCM landscape, but at great cost to patients and providers.

eharwood21
Jul 14, 20254 min read
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