ACCOUNTS RECEIVABLE MANAGEMENT
Overcome challenges. Shape your future.
Healthcare providers have struggled to achieve financial goals through the pandemic, staffing shortages and increasing revenue cycle complexity.
WHY CHANGE?
Increase cash with a seamless transition and low burden on IT, while gaining an innovative partner with INTEGRITY.

SERVICES OFFERED
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Full business office outsource
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AR follow-up
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Legacy AR wind-down
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Denial recovery
Look to Salud when:
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You want experts to tackle difficult AR and denials
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You'd like to improve workflows, so more claims are paid on a timely basis
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You need staff to appropriately resolve backlogged accounts
Specialized expertise:
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100% US-based claims experts
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Integrated people and technology
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Expertise with payer billing and reimbursement rules
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Next-generation automation and analytics
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Your systems and data remain the source of truth
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Dedicated payer relations department
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PHI treated with the utmost care; SOC2 compliant and recurrent HIPAA compliance training
SALUD AT WORK
Fixing a raft of AR complexities
Challenge
What started out as small-balance outsource and zero balance payment recovery program for an independent urban safety net hospital overnight turned into a total financial services outsourcing engagement. As a Salud team arrived in March 2020, the hospital’s revenue cycle director and much of the staff had gone to work for another facility, leaving a huge billing backlog. The hospital had recently changed its claims processing system and its name, which forced a Tax ID change. And then came the pandemic.
Solution
Salud hired some of the remaining hospital staff and brought in others. We brought in our data science team and a complete array of boutique services, which reduced AR and increased collections year over year, a substantial achievement amid COVID.
Results
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22% decrease in AR
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56% reduction in bad debt
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45% increase in charity care
DECREASE IN AR
22%
REDUCTION IN BAD DEBT
56%
INCREASE IN CHARITY CARE
45%