ACCOUNTS RECEIVABLE MANAGEMENT
Overcome challenges. Shape your future.
Healthcare providers have struggled to achieve financial goals through the pandemic, staffing shortages and increasing revenue cycle complexity.
Increase cash with a seamless transition and low burden on IT, while gaining an innovative partner with INTEGRITY.
Full business office outsource
Legacy AR wind-down
Look to Salud when:
You want experts to tackle difficult AR and denials
You'd like to improve workflows, so more claims are paid on a timely basis
You need staff to appropriately resolve backlogged accounts
“Salud’s collection follow up has significantly reduced our AR in small balance insurance accounts. It also reviews our zero balance accounts and has appealed over $1.3 million in underpaid claims from our Medicaid MCOs. Salud’s knowledge of Illinois payers and its technology have greatly assisted revenue cycle collections at our hospital.”
Randy Stein, PhD, CRCR, Director of Revenue Cycle
NORWEGIAN AMERICAN HOSPTIAL - CHICAGO, IL
100% US-based claims experts
Integrated people and technology
Expertise with payer billing and reimbursement rules
Next-generation automation and analytics
Your systems and data remain the source of truth
Dedicated payer relations department
PHI treated with the utmost care; SOC2 compliant and recurrent HIPAA compliance training
SALUD AT WORK
Fixing a raft of AR complexities
What started out as small-balance outsource and zero balance payment recovery program for an independent urban safety net hospital overnight turned into a total financial services outsourcing engagement. As a Salud team arrived in March 2020, the hospital’s revenue cycle director and much of the staff had gone to work for another facility, leaving a huge billing backlog. The hospital had recently changed its claims processing system and its name, which forced a Tax ID change. And then came the pandemic.
Salud hired some of the remaining hospital staff and brought in others. We brought in our data science team and a complete array of boutique services, which reduced AR and increased collections year over year, a substantial achievement amid COVID.
22% decrease in AR
56% reduction in bad debt
45% increase in charity care
DECREASE IN AR
REDUCTION IN BAD DEBT
INCREASE IN CHARITY CARE