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Thought Leadership


Achieving balance integrity
In the Age of Consumerism, you need to exhaust all other payment options before the bill goes out. Many years ago, on a flight home from...

Jesse Ford
Nov 10, 20203 min read


While AI in healthcare matures, finding the right data is a starting point
In our fall newsletter, I asked, “Has AI really arrived in healthcare revenue cycle?” I shared that as a company born in a digital age,...

Jesse Ford
Mar 1, 20204 min read


Another Step Toward Détente Between Payers and Providers
View Manage Care's December 2018 Viewpoints article, "Another Step Toward Detente Between Payers and Providers", featuring Jesse Ford,...

Jesse Ford
Dec 31, 20181 min read


There's gold in the zero balance review
When claims close, an opportunity opens to increase payment accuracy and revenue The healthcare billing and payment process is Byzantine...

Jesse Ford
Feb 21, 20173 min read
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