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Thought Leadership


“Mars-landing” capabilities urgently needed in denial management
Last month I watched in amazement as NASA’s Perseverance Rover touched down softly on Mars. After traveling six and a half months and...

Jesse Ford
Mar 29, 20223 min read


The math behind turning bad debt into cash collections
Editor’s note: This article first appeared in the winter 2021 issue of AAHAM’s Journal of Healthcare Administrative Management. During...
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Mar 29, 20215 min read


Documenting outpatient care requires even greater attention to quality
Clinical documentation improvement (CDI) programs have become commonplace in inpatient care in the past decade due to continual flux in...

Jennifer Swindle
Mar 29, 20213 min read


RPM Caution: Remote monitoring advantages and pitfalls
Much attention has been paid to the explosion of telehealth technology and services during the pandemic. It is viewed as one of the...

Jennifer Swindle
Nov 10, 20204 min read
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