Physicians in medical groups or working under the hospital umbrella are facing a unique set of revenue challenges. Physician value-based reimbursement is now a reality. Reform is driving down margins, and payers are increasingly aggressive with denials. Medicare and Medicaid are growing as a share of payment. Clinical documentation is often incomplete or in error. Staff training is an administrative burden. The new ICD-10 system has 70,000 codes compared with just 14,000 under ICD-9 requiring more clinical documentation.
Salud offers end-to-end solutions to support physician billing and collections. We help providers ensure that all bills go out cleanly by streamlining workflow and improving system set-up. Because physician documentation and coding play a central role in getting paid, our coding experts provide training and help with code charts and the setup of electronic medical records. Our comprehensive coding services help physicians minimize compliance risk and accurately reflect the complexity of care they provide. Salud’s expertise in patient access enables us to help physicians improve the quality and customer service of their central scheduling department and/or perform pre-registration to streamline the check-in process and enhance patient satisfaction. Salud also provides industry-leading customer service when following up with patients on unpaid bills.
Our physician services include:
- Complete revenue cycle management
- Outsourced billing
- Outsourced coding
- Physician audit and education
- EMR implementation support
- FQHC billing
- Self-pay customer service